Shipping & Delivery

Thank you for shopping with Ari & Olive.

Processing Times

 As many of our products are made to order and personalised especially for you, please allow 3–7 working days for your order to be prepared before it is dispatched.

During busy periods, processing times may be slightly longer. If this happens, we’ll do our best to keep you updated.

Delivery 

Once your order has been dispatched, you’ll receive confirmation that it’s on its way.

A will depend on the shipping service selected at checkout and your location. Please note that delivery estimates are provided by the courier and cannot be guaranteed.

Personalised Orders 

Personalised items may take slightly longer to dispatch as each item is embroidered or customized to order.

Shipping Costs

 Shipping costs are calculated at checkout and will vary depending on the delivery service selected.

Incorrect Addresses

Please ensure your delivery address is correct before placing your order. We cannot be held responsible for delays or non-delivery due to an incorrect or incomplete address provided at checkout.

Lost or Delayed Orders

If your order has not arrived within the expected delivery time frame, please contact us and we’ll be happy to investigate with the courier.

Contact Us

If you have any questions about your order or delivery, please get in touch via our contact page or email us